Our customer service team work closely alongside our technical wizards at Inner City Design & Print Ltd.
If there is ever a time you need to communicate an issue, be it a doubt or a query that requires one of our specialists, you can rest assured that you will be dealt with professionally and quickly.
When submitting files for print, please try to make sure that:
All images and fonts are included with the main file
Images are in CMYK colour mode and not RGB
Images are high quality (300dpi) versions
If you need any assistance setting up your files we would be happy to help. Please get in touch.
Our officially supported file formats are listed below. If you don’t see your application here, don’t panic – we can normally find a workaround to print from most applications. Please feel free to contact us if in doubt.
Microsoft Office files (Word, Excel and Powerpoint)
Adobe InDesign, Photoshop and Illustrator
Most image files, including TIFF, EPS, BMP, JPEG and RAW images